PLAY LIKE A VIXEN Challenge FAQ

YES! Download the Smash Routes app for FREE on the Apple, Google, and Amazon App Stores. Create your user account and start playing away! To check out what COACHES see in a private team when connected to their players, go to your TEAMS screen and tap the blue "Enter Promo Code" button at the top. Use code: SMASHCOACH and hit apply. You'll see the 'Coach Demo' team added to your teams page!

Check out our PROCESS page but the gist of it is below:

1. Purchase license package at www.smashroutes.com/purchase.

(Use discount code MFCA at checkout prior to May 31, 2022 for a 20% discount!!!)

2. Send us your playbook when it's finalized and ready.

3. We'll install your playbook and create all the game trials.

4. Send us your roster and we'll invite all the players and coaches in to your team instance in the app.

Interested in a demo? Contact us here to see how Smash Routes can help enhance your team experience next season!

YES! MFCA COACHES get a 20% discount on your 2022 season licenses.

Use discount code when purchasing your licenses at www.smashroutes.com/purchase.

Interested in a demo? Contact us here to see how Smash Routes can help enhance your team experience next season!

Nobody other than you, your players and your coaching staff will have access to your playbook. PRIVATE TEAMS allow for you to invite in who you want to have access and we handle the dirty work so just provide us your roster info.

1. Register a new account REGISTER NOW 2. Verify email by clicking link in email.

3. Add new household members during registration or by clicking the plus “+" button next to "Member" in Account Management portal.

4. Verify any members under the age of 13 via email.

5. Download or open the SMASH Routes App and login.

In order to comply with the Children Online Privacy Protection Act (COPPA), we need to verify that all users under the of age of 13 have consent of a parent or guardian. Thus parents/guardians need to create an account, add each child, and verfiy via email for each child under the age of 13.

1. Check Spam folder for the email system registered.

2. If that doesn't work, then click the resend email verification provided during registration.

3. If you already closed the window, then reregister.

You may have clicked an expired link from an old email. The email verification link will only work in the last email sent to you, so make sure to find the most recent email sent. Note that any previous emails are inactivated for security purposes.

Yes, you can add another parent/guardian to a household by clicking the plus "+" button next "Member". You can also add the parents email as another login, by clicking the "+" button next to "Login". LOGINHERE

You can only be set as a coach with authorization from an administrator from the school/organization after purchasing a TEAM or ENTERPRISE license. CONTACTUS to learn more.

You will get one (1) email for each child under 13 years of age that you add to your household. You need to click the verify consent link for each email in order for the child to be added to your account.

If a child in your household is showing as "unverified", then you need to find the COPPA email and click the verify consent link.

If your child still shows as "unverified," you may have clicked a link from an old email. The verify consent link will only work in the last email sent to you. Click the RESEND EMAIL button from the ACCOUNT MANAGEMENT portal, and a new email will be generated. Note that any previous emails are inactivated for security purposes.

A household is a way for a parent/guardian to manage the children under 13 years of age. The household IS NOT the team and coaches shouldn't add players to their household.

The "Primary" means that you are the Head of Household and in charge of the settings for the account.

Yes, you need to LOGIN and click the "+" button under household logins. Then verify the new login via email.

Go to the login page and click "Forgot Password?". Then enter your email to receive an email with a link to reset your password. Or click "Forgot?" within the SMASH Routes App.

Yes, you use the email that you registered with to login. You should add each member of your household that will play the game. After you login to the game, your child should be listed as a member so they can play under their profile. If you don't see your child, then LOGIN and add them as a member. You will also need to verify for COPPA compliance if they are under 13 years of age.

You need to LOGIN to the user portal and add your child as a member of your household. Select "Household" from the menu. Click the GREEN plus "+" button next to "Member".

ATHLETES

Players play the game, progressing through modules that teach concepts of the sport, such as positions, formations, routes, and techniques. They also play all the plays within their team playbook from EVERY position. Learn More

COACHES

Coaches can also PLAY the game themselves, whether to learn more about their playbook or simply for enjoyment! The players' gameplay performance is captured and analyzed, and coaches can view this data to identify areas that need improvement, manage and balance their lineups, and create scouting reports that will control the players' interaction in the game. Learn More

PARENTS

Parents receive access to the game and can play along and learn with their child. It's a win, win, win! Learn More

SMASH Routes can be played on any mobile device including all Apple, Android and Amazon devices. Once downloaded, simply create an account with username and password and start playing! Sign Up Now

(NOTE: If you're part of a TEAM LICENSE, your team's playbook will be available once your team is setup).

Yes! A Team License allows you the ability to get YOUR playbook in the game so your players can learn your plays and your playbook terminology. Currently, we install your playbook (involving consultation with your coaches to ensure accuracy), however our Playbook Creator Tool is coming soon to allow coaches to create and install their own plays.

Licenses are available from a single team license up to an entire league. Coaches can purchase for their own team or a school/organization can purchase an enterprise licenses for access across multiple teams, including their specific playbooks and performance data rolled up to the organization level. Contact us to learn more.

Yes! A Team License gives parents of players on the team access to the game, just like coaches and players. The parents' performance in the game does not get reported to the coach, but they can play along and learn all the same content as their youth player!

Yes, there is a FREE basic version of SMASH Routes! Download the app and create an account, and you'll be off and learning the basic concepts of the sport. Have fun! Get started here.

Currently, football is the only sport available. However more sports are coming soon, so tell us which sport you'd like to see next! Contact Us

Please close the SMASH Routes APP completely and restart the App from the icon. If you continue to have trouble, then check to see if there is an update. The last option would be to uninstall the App and reinstall.

If you still see the email verification page, then click the "CLOSE" link in the upper left hand corner of page to return to login screen.

1. Go to play.smash.app

2. Create an Account (if you're a new SMASH Routes user)

3. Download SMASH Routes App on your mobile device and PLAY! The Challenge is located in the SMASH Routes public team.

1. Go to the CHALLENGE button in the SMASH Routes public team

2. Select START, find the Challenge you want and play through all the trials until you see the results screen.

3. For LIVE Contests, try to get to the top of the leaderboard for a chance to WIN. (Must remain at top at the end of contest to WIN)

1. Go to the CHALLENGE button in the SMASH Routes public team

2. Play a LIVE CHALLENGE to get on the Leaderboard

3. Get into a winning place on the LEADERBOARD for a chance to WIN (must remain in winning spot at the end of competition in order to WIN)

The 1st Place CHALLENGE WINNER will receive an Amazon.com Gift Card (Amount varies per Challenge).

Additional CHALLENGE WINNERS will receive Smash Routes SWAG (choice of athletic T-shirt or a Smash Routes fitted Trucker Hat!) (The number of additional winners varies per Challenge, but typically the top 3-5 places win a prize)

*Restrictions apply, see amazon.com/gc-legal

**Any ties will be broken by Challenge time clock and/or progress in the general SMASH Routes public team game.

Watch the LEADERBOARD in the CHALLENGE to see where you stand against others. If you're in a winning position on the leaderboard when the contest ends (see expiration date in the Challenge Trial in the app), you're a winner!

NOTE: EVEN IF DON'T SEE YOUR NAME IN A WINNING SPOT, YOU COULD STILL WIN! PLAYERS CAN ONLY WIN ONE PRIZE PER CONTEST SO IF ONE PLAYER HOLDS MULTIPLE SPOTS WE WILL AWARD PRIZES TO THE NEXT PLAYER ON THE LEADERBOARD!

All final WINNERS will be contacted via email.

1. Go to the CHALLENGES button in the game and open it.

2. Look for the Expiration (Exp.) Date and Time listed in the Challenge Trial button.

3. If the Expiration date/time has not passed yet, it's live!

1. Make sure you click on the SMASH Routes Team

2. Make sure you're updated to the latest version of the app.

3. If you still don't see it, then log out of the app and log back in.

4. If still having trouble, please CONTACT US

YES! When creating your Account, you'll be asked to provide an email address for a parent/guardian. An email will be sent to that address requesting consent for you to access the Smash Routes app. Let your parent/guardian know to look for the email and complete the consent verification process. Once consent is provided, you can log in and play! Any prize that is won will be issued to the parent/guardian.

YES! Go to smashroutes.com to learn more about how to get your team playbook loaded into the game. Interested in a demo? Contact us here to see how Smash Routes can help enhance your team experience next season!

No. Only YOU can see where you are on the Leaderboard. Anyone else on the leaderboard shows as "Anonymous###". So you can see where YOU stand on the leaderboard but not who you have to beat!

1. In each Challenge, you can only win one prize. If you finish in more than one place that wins a prize, you will receive the highest level prize.

2. You cannot win a prize in CONSECUTIVE challenges. So if you won a prize in a challenge, you cannot win a prize in the following posted Challenge.

YES! It is possible that one player could hold multiple positions on the leaderboard (ex. Player 'A' holds 1st, 2nd, 4th, 5th, 6th, and 10th place), but they will only win with their highest place. SO, even if your place is lower than the stated winners (ex. you are in 7th place but prizes are for top 3), you could possibly still be a Winner if you are in the top # of UNIQUE players in the contest!

So don't stop working up the board just because you see high scores that are hard to beat!